Chinese
In an era of online shopping and digital communication, face-to-face interactions have undergone a drastic shift. As COVID progressed, and in-person connections halted, it became evident that effective communication has irreplaceable value.
Larsen once again meets this challenge and finds ways to improve upon it. Through a focused five-point telecommunication process called Sequence Interaction, every step in a project is reviewed to ensure follow-through and proper implementation.
Business Unit Director
The initial inquiry serves to gain an understanding of the nature, and scope, of the prospective client’s needs. In an industry where so much money and time are invested, it’s important to work with people that inspire Trust.
Quote
This point of contact evaluates the cost, working in conjunction with the customer to identify the most efficient, and cost-effective solution for their given budget.
Sales
With all the steps of a project outlined, and clear objectives and costs agreed upon, the Sales Team will finalize the process to begin the fabrication cycle.
Program Manager
The Program Manager will coordinate with the client to plan all aspects of Larsen’s manufacturing process. This guarantees any stamping, fabrication, welding, or painting, is done to the same exacting standards.
Customer Service
Though technology has advanced dramatically, no business can survive without listening to their customers. With unmatched customer support and service, Larsen knows you’re only as good as the client thinks you are.
Though face-to-face meetings may have diminished, Larsen has found a way to streamline the communication process to accommodate the changing nature of business. This layered interaction process has proven to be a winning formula for Larsen, and an advantageous benefit for their partners, vendors, and clients in the form of personalized efficiency, reliability, and uncompromising product quality.
